One of three things could have happened:
i) Your trial period has genuinely expired
The download versions from our web site last for 10 days
following installation. Re-install will not allow an additional 10
days. Sorry. If you download and install Ability Write in January
and then download and install Ability Spreadsheet in May, then
Spreadsheet will not run since Ability shares the trial period
across all Ability applications.
If you like the Ability product, we invite you to purchase the product now. You can purchase one of five
suites or individual modules. Just click in the left margin on Office Suites
or click on one of the module names. Remember that when you are interested in at least 2 modules, you can
save money by purchasing a suite.
ii) There was an error with the trial mechanism
Very rare. If you think this has happened, try running the
following small exe: trialfix.exe
(20KB). It will do two things: a) it will attempt to correct the
trial period (except of a genuinely expired product) and b) it will
prompt you to email back to Ability the result of running the
program which shows the current trial status (this helps us with any
subsequent problems that may arise).
iii) Something has gone wrong with the product
registration
To help us investigate and fix the problem, please run trialfix.exe
(20KB) and follow the on-screen instructions for emailing the
results back to us. Most likely, simply running the program will fix
the problem.
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