Problem: I've registered, but I still get the registration wizard appear every time Ability is started.

Or: I don't have an internet connection on the PC with Ability installed - how do I turn off the registration wizard?

Solution Win XP: The registration wizard is switched off by the "Registration Complete" button on the last page of the wizard. So, to turn it off, follow these steps:

1. Logon to Windows with an administrator account.
2. When the "Register" dialog appears, select Register Now.
3. An attempt will be made to connect to our website. Whether this fails or succeeds, close down the browser.
4. A second dialog is displayed - select Registration Complete.

Note: Prior to version 4.3.000 of Ability, if you re-installed Ability, it will ask you to re-register. Select Start/Programs/Ability Office/Tools/Check for Updates and install the latest version and this will no longer happen.

Solution Win 95/98/ME: The registration wizard is switched off by the "Finish" button on the last page of the wizard. So, to turn it off, complete the wizard and make sure the "Finish" button is clicked. When the wizard next runs, follow these steps:

1. Click the next button until the "Finish" button is visible
2. Select "Make Internet Connection" (it doesn't matter if you haven't got an internet connection)
3. Close the Internet Browser down - don't bother to actually Send the form if you are already registered with us.
4. The "Finish" button on the registration wizard will now be selectable.

Solution Win NT/2000/XP and Ability 98/2000 & 2002 less than build version 3.0.014: If you have Ability Office 2002 build version 3.0.014 or later, the please read the instructions for Win95/98/ME above. If the registration wizard fails to turn itself off for these operating systems, then the registry needs to be updated manually. To do this, please follow these steps. Care must be taken when updating the registry:

1. Select Start/Run and enter REGEDIT
2. Open the key: HKEY_CURRENT_USER/Software/Ability n.0/RegWizEvery where n is either 1, 2 or 3 depending on whether you have Ability Office 98, 2000 or 2002.
3. Set the value of RegWizEvery to 0.

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