This FAQ information is primarily related to version 4 of Ability Software. Each item is preceeded by a Knowledge Base (KB) number.
Just click on the KB number to receive complete information on the issue. The items in bold represent the
frequently asked questions.
| Product Keys and Registration |
| KB-035 | How can I get the Product/Activation Key to work? |
| KB-036 | What do I do when my trial period has expired? |
| KB-037 | What do I do after my OEM version has ended? |
| KB-038 | How do I turn off the registration wizard? |
| KB-039 | Where can I ask something about my on line order? |
| KB-040 | How do I enter an extension code? |
|
| Import/Export |
| KB-049 | How do avoid the error on opening a PDF file in Ability? |
| KB-121 | How can I start a print job when trying to create PDF file? |
| KB-041 | How do I open or save MS Word docs & MS Excel spreadsheets? |
| KB-042 | How do I export to Access 97? |
| KB-043 | What are the full import/export options? |
| KB-044 | How can I import MS Works files? |
| KB-045 | Is the new version of Ability compatible with my old files? |
| KB-046 | I get error "W048F43W.DLL Not Found" - What do I do? |
| KB-048 | How do I open an Ability file in program "xyz"? |
| KB-050 | What do I do about my computer freezing up after saving to PDF? |
| KB-126 | Is there support for the ODF format? |
| Write |
| KB-069 | Can the spell checker from Write be used in Outlook Express? |
| KB-054 | I get a blank screen in Write - What should I do? |
| KB-055 | The menus have disappeared - What should I do? |
| KB-056 | Why won't Write start at all? |
| KB-057 | How can I see pictures in Write instrad of icons? |
| KB-058 | What do I do about error "Exception 10H in MSVCRT.DLL"? |
| KB-059 | How do I create address labels? |
| KB-060 | How can I use templates? |
| KB-061 | How do I resolve the wrong Spell Checker/Thesaurus/Language? |
| KB-062 | How do I choose my correct language for the product? |
| KB-063 | Why can't the receiver read emails from Write (1)? |
| KB-064 | Why can't the receiver read emails from Write (2)? |
| KB-065 | How do I insert a non-breaking space? |
| KB-066 | What do I need to know about he WRite Backup file (ABK)? |
| KB-067 | How do I enter European characters on a US keyboard? |
| KB-068 | How do I set top and bottom margin to zero? |
| KB-070 | How do I make a page border? |
| Database |
| KB-077 | Can I have Quick Database tutorial? |
| KB-071 | How do I resolve a "Syntax error in query" in Database? |
| KB-072 | How do I connect to an Ability Database with ASP? |
| KB-073 | What do I do about multiple fields on the last line of an Address label? |
| KB-074 | How do I create address labels? |
| KB-075 | What do I do about "Error in ABDBCMN.DLL"? |
| KB-076 | How do I fill a sheet of labels with the same address? |
| KB-078 | How do I import ASCII text? |
| KB-079 | Can you show me a simple address book example connecting with Write? |
| KB-080 | Is Database compatible with MDB? |
| KB-081 | Can Database be used with MySQL? |
| KB-082 | How do I create database of hyperlinks? |
| KB-083 | How do I create a Switchboard? |
| KB-084 | How do I use the default sort order? |
| KB-123 | How do I insert a row in database (and how is the default sort order set)? |
| KB-125 | How do I set parameter entry before running queries? |
| KB-128 | How do send an email from a database form? |
| Spreadsheet |
| KB-088 | How to turn on/off the spreadsheet grid (and other display
properties) |
| KB-085 | How do I delete a manually inserted page-break? |
| KB-086 | How can I avoid from Excel cells to be imported as black? |
| KB-087 | How can I get the loadAPR template to work correctly? |
| KB-089 | How do I use pivot tables? |
| KB-090 | Can I see a Best Fit Line/Regression Line Example? |
| General |
| KB 105 | What are the limitations of Ability Office compared to Microsoft
Office? |
| KB-109 | How can I avoid the Ability logo staying on the screen when opening a
file |
| KB-114 | How do I associate files (Excel, Word and others) with Ability
applications |
| KB 120 | How can I make a toolbar or menu visible? |
| KB 127 | Does Ability Office work with Vista? |
| KB-106 | How do I handle the Euro symbol? |
| KB-107 | Ho do I resolve errors when running under Windows 95? |
| KB-108 | How do I change the default Internet Browser called from the Help system? |
| KB-110 | Do I need a CD for backup purposes(1)? |
| KB-111 | Do I need a CD for backup purposes(2)? |
| KB-112 | What about printed documenation/manual/tutorials? |
| KB-113 | How long will it take for a CD to arrive? |
| KB-115 | How do I solve general File/Send problems? |
| KB-116 | Can Database be used with MySQL? |
| KB-117 | How do I provide correct information when asked via this page? |
| KB-118 | How do I add Ability icons to Desktop, Quick Launch toolbar and Start Menu? |
| KB-119 | What license agreement does Ability operate under? |
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